Privacy Policy

Draft template — have it reviewed before launch. Last updated 2026-11-14.

Who we are

Payment Watch ("we") operates Payment Watch at https://getpaymentwatch.com and provides automated invoice payment reminders. Contact: support@getpaymentwatch.com, 123 Example St, Suite 100, City, ST 00000 (replace before launch).

What we collect

Account data: your name, business name, email, password (hashed), timezone and settings.
Stripe invoice data you authorize us to read: invoice number, amount, due date, status, payment link, and your client's name and email address.
Email events: which reminders were sent and when; delivery failures (bounces) and spam complaints reported by our email provider; opt-outs from your clients. We use these only to stop sending to addresses that can't or don't want to receive reminders.
Billing: handled by Stripe; we store your Stripe customer and subscription IDs, never card numbers.

How we use it

Only to send the reminders and digests you configure, to operate and secure the service, and to bill you. We do not sell personal data, and we do not use your clients' data for marketing.

Roles

For your clients' data, you are the controller and we act as your processor, sending messages on your behalf. A Data Processing Addendum is available on request.

Sub-processors

Stripe (payments and invoice data), our email delivery provider, and our hosting provider. A current list is available on request.

Retention

We keep invoice and activity data while your account is active and delete it within 30 days of account deletion, except where law requires otherwise.

Security

Stripe keys are encrypted at rest and read-only, passwords are hashed, password-reset and verification links are single-use and expire, and traffic is encrypted in transit.

Cookies

We use only essential cookies: a session cookie to keep you logged in and a security cookie that protects forms against cross-site request forgery. No advertising or tracking cookies.

Your rights

You can access, correct, export or delete your data by contacting us. Recipients of reminders can stop them at any time using the link in every email.